CSA Farms Northwest Michigan
Ryan, Andrea and children

Ryan, Andrea and children

Winter CSA 2017

Winter CSA 2017

Romanesco Broccoli

Romanesco Broccoli

Slideshow

Home > Gratefulness > Providence Organic Farm Veggie Box FAQ

Providence Organic Farm Questions and Answers

Some of our wonderful customers!Q. What is a CSA?  

A. CSA stands for community supported agriculture.  Look at it this way:  Our family makes a living from the people who live in (or visit) our community.  We are a small 20ish acre vegetable farm and the majority of our customers are located less than 25 miles from our farm.

Q. What is a CSA Veggie Box share?

A. It is a subscription to a "garden share" of what we actually grow in our gardens here at Providence Organic Farm.  CSA members receive 6-16 items in their weekly or bi-weekly boxes comprised of a variety of in-season vegetables & popular herbs.  We grow over 200 varieties of vegetables, as well as strawberries and melons.  Ryan and I choose what's in a box each week, but be aware that our members are allowed to switch items out or add items on with a few easy clicks of the mouse.  We grow plenty of staples such as lettuces & greens, beans, potatoes, carrots, onions, beets, garlic, and when-in-season strawberries & tomatoes... plus some lesser used veggies once in awhile... such as cauliflower, eggplant, bok choy, tomatillos & Japanese turnips to name just a very few.

Q. How many weeks can I get a growing-season share for?

Chad with a share

A. You may purchase a share for up to 24 weeks starting mid-June and going up to the week of Thanksgiving.  Winter shares are also available from December to February.

 

Q. Do I have to buy all 24 weeks?  

A. No.  We serve a wide-variety of needs, from locals not wanting to go to the grocery store for as long as possible, to summer visitors needing a share only for the time they are up here.

 

Q. What size share do you recommend for my family?

1st Small Size Share of 2014A. Ask yourself how much veggies you and your family really consume in a week. Half Share AKA bi-weekly share) is about $18 worth of organic produce. Small shares are designed for those who spend about $35 in organic veggies a week. Large shares are designed for those who spend about $45 in organic veggies a week.  If in doubt, start with the smaller size. (You can always add items to your order via the farm market or online store.  And, you can upgrade any time during the season to the large share.) 

If you'd prefer a Half-Share (AKA bi-weekly share), some couples opt to "share" a share at first, picking up every other week.  That way they enjoy the savings of an 18-24 week share!  You may also purchase a Half-share alone by letting us know you'd like a small share every other week.

Q. Do you accept Project Fresh, Bridge Cards, Double-Up Food Bucks & Snap?

A. We can accept all of those methods of payment for those who pick up their shares at the farmer's markets (Traverse City, Charlevoix & Boyne City).  We are applying to accept them at our farm this season as well.

Q. Do we have to pay all at once?

A. No. You may pay monthly, thirds, half, or all at once... (unless your company offers payroll deduct, in which case you pay a bit every two weeks.)   If you need to break up the payments further, you may do that as well.  Just email us to make arrangements.  

Q. Do you help us with recipes and tips about storage?

Ryan sharing a recipe with CSA members A. Yes.

- ALL NEW 18-24 week receive my all-time favorite recipe book for people who join a CSA: From Asparagus to Zucchini, A Guide to Seasonal Farm-Fresh Produce.

- We also put an informational newsletter into EACH Veggie Box listing the contents you chose, how to store each item properly and recipes.  Our CSA members consistently say that this is one of our best features!

- Only CSA members can access our exclusive Facebook page where we share tips and recipes with each other to make the most out of each week's box.  Here, I will also put videos on to give tips & teach "How to" classes to members about the contents in their boxes.  If you can't catch a class, the video will be there for you to access later.

Q. Do we have to let you know if someone else is picking up for us?  

A. It's usually sufficient to tell your friend to let us know who they are as well as who they are picking up for. 

Q. Can we ever change pick-up location? 

A. Absolutely!  Kindly give 48 hours notice via your farmigo account or by email, and we can send you box to any of our 17 pick-up locations.  Comes in handy when you stay-cation or vacation in beautiful northern Michigan.

Q. What if we leave the area and can't pick-up our box at all, at any of your drop-offs for the week?

A. You may place your share on hold ANY time during the growing season.  Please give us 48 hours notice...by either going online to your Farmigo account and placing your share on hold or by emailing us to do this.  We will contact you to ask if you want us to double up the next week or tack it on the end of your designated weeks - if you have less than a 24 week share.  

Some people ask us to donate it instead of putting it on hold.  Your share will go to our little black piggielocal nursing home, Good Samaritan's or a local family in need.

And of course, you may ask a friend to pick it up and enjoy it instead of a hold as well.

Q. What if I forget to pick-up my share?  

A. Please contact us ASAP.  We are more than happy to hold it for you until you can pick it up.  If you do not contact us in a reasonable amount of time...with in a day at most, we may donate your share or re-absorb it into the farm.

Q. Do I have to be a veggie CSA member to get a box of blueberries, a flat of
strawberries, a side of pork, a quarter of beef or whole lamb?

A. Nope. Let us know via email if you'd like any of those items.  We will take note and let you know when they are ready.  Pork requires a $125 deposit (and usually sells out in early summer, so get it in if you are serious) and beef and lamb have waiting lists at this time.Winter and Maia with Beltie

Q. What if an item isn't the quality I expect from Providence Organic Farm?

A. Please be kind and let us know!  We strive to give you the highest quality produce possible.  Although we rigorously check each item during intake and during packaging of CSA shares, it is possible that something was overlooked. If we know about it we will gladly replace it or give you something of the same value.  (Please note that most items need refrigeration.  Your items were cooled down immediately upon picking and stored in a walk-in cooler.  We aren't responsible for a box that's been left our in the hot weather too long in a car or a pick-up location.  Thanks for understanding that.) 

Q. What if me or my family really won't eat an item?

A. Each Monday, we send you this week's box list, plus all of the other veggies available.  With a few simple clicks, you can customize your entire box.  You may switch veggies out, add more veggies and/or purchase other items (including honey). 

Q. Can we ever switch out items at pick-up?

A.  Yes.  It's easy to exchange up to two items for items t our farm or farm market pick-ups.  We want to be flexible and meet your needs if you decide not to do this ahead of time online.

Q. May I add more items to my CSA box?

A. Yes.  48 hours ahead of time, you may buy additional items via our online store and we will pack them into your CSA box.  (24 hours ahead of time for Tuesday shares.)

Q. Can my family and I visit the farm?

Farm Tour for CSA membersA. Yes!  We have an on-farm market, open 6 days a week.  We also hold several farm tours for CSA members and special events during the season as well.

 

Hay Ride

Q. Do you ever sell items in bulk for canning or freezing?  

A. Yes, and I'll let you know via emails when bulk items are available and what the price is. 

Q. Can I see a map of your CSA delivery area?

A. Yes, click here: MAP   Also, we will consider adding public and private drop-off sites as long as there is enough interest, usually 10 share minimum. :-) 

 

Q. Do you ever give shares to a family that would use one, but can't afford it?

A.  YES!  We consider it an honor to share a portion of Providence Farm's bounty with local families.  Any potential recipient family can contact our farm with a request to participate in a gift share for the season.  

We also gift our local food pantry, Good Samaritan Family Services, and three other food pantries with produce through out the season and participate in Project Fresh and SNAP through out all of Northern Michigan.

Q. May I donate a share to a family in need?Ryan with preschool kids

A. Absolutely!  Along with donating 100's of pounds of food to several area food pantries each week during CSA season, Ryan and I give shares to families who otherwise could not afford the fresh, nutritious goodness we grow.  Your donation will mean even more children and parents will have access to 24 weeks of vegetables during the growing season and for 3 months during the winter.  These families greatly appreciate the chance to feed their children nutrient dense food, and also benefit from the recipes and storage tips our newsletters provide.  

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This page last updated on 2/22/2019.